A company is misusing my details
Ask the company first; Dupath can write that letter. If they do not answer within a month, complain to the ICO.
Where do you live? England Wales Scotland Northern Ireland All of the UK
Companies House: report misuse of your details
Companies House can remove your name or address from its register if a company used them without your permission.
Use it when: Someone has made you a director or used your home address for a company you know nothing about.
Covers the whole UK.
Companies House: protect your personal information
Guidance on removing or protecting your home address, day of birth and signature on the public Companies House register.
Use it when: You are or were a company director or officer and your home address or other details are publicly visible.
Covers the whole UK.
Ofcom: silent, abandoned and nuisance calls
The communications regulator; it collects complaints about silent, abandoned and premium-rate scam calls and uses them for enforcement.
Use it when: You keep getting silent or abandoned calls, or were scammed through a 0871, 070 or 09 number; for other scam calls tell Report Fraud.
Report to them Call 0300 123 3333 (Monday to Friday, 9.00am to 5.00pm) Call 020 7981 3040 Call Welsh language 0300 123 2023 Website
Covers the whole UK. Free.
9 more organisations that can help
Information Commissioner's Office (ICO): data protection complaints
The UK data protection regulator; it takes complaints when an organisation mishandles your personal data or ignores your rights.
Use it when: You asked an organisation to delete, correct or show your data and it refused, ignored you or answered badly.
Report to them Call 0303 123 1113 (Monday to Friday, 9am to 5pm) Call Textphone 18001 0303 123 1113 Website
Covers the whole UK. Free.
ICO: nuisance calls, spam texts and emails
The ICO's reporting route for unwanted marketing calls, spam texts and spam emails, which it uses to take enforcement action.
Use it when: A company keeps sending you marketing calls, texts or emails you did not agree to.
Report to them Call 0303 123 1113 (Monday to Friday, 9am to 5pm) Website
Covers the whole UK. Free.
Financial Ombudsman Service
A free service that settles complaints between consumers and banks or other financial firms, including refused scam refunds.
Use it when: Your bank or payment firm refused to refund you after a scam, or did not answer your complaint within its deadline.
Report to them Call 0800 023 4567 (8am to 5pm, Monday to Friday) Website
Covers the whole UK. Free.
7726 spam text reporting
A free short code run by mobile networks: forward a scam or spam text to 7726 so your provider can investigate and block the sender.
Use it when: You received a suspicious or unwanted text message on your mobile.
Text: 7726 Website
Covers the whole UK. Free.
Telephone Preference Service (TPS)
The free official register to opt out of unsolicited sales and marketing calls, with a free complaint service.
Use it when: You get unwanted sales calls on a landline or mobile; register your number and complain about callers who ignore it.
Report to them Call TPS registration 0345 070 0707 Call 0207 291 3320 tps@dma.org.uk Website
Covers the whole UK. Free.
Mailing Preference Service (MPS)
The free official register to opt out of unsolicited addressed direct-marketing post; it does not stop overseas or 'Occupier' mail.
Use it when: You want less addressed marketing post; registration can take up to three months to take full effect.
Report to them Call 020 7291 3310 (queries and registration) mps@dma.org.uk Website
Covers the whole UK. Free.
Citizens Advice consumer helpline (and Trading Standards)
Free consumer advice for England and Wales; advisers pass scam and trader complaints to Trading Standards, which you cannot do yourself.
Use it when: You were scammed by a trader or website, or want to check whether something is a scam and get it passed to Trading Standards.
Report to them Call 0808 223 1133 (Monday to Friday, 9am to 5pm; closed on bank holidays) Call Welsh-speaking adviser 0808 223 1144 Call Relay UK 18001 then 0808 223 1133 Website
Covers England, Wales. Free.
Age UK Advice Line
Free, confidential advice for older people, their families and carers, including help after fraud.
Use it when: You or an older relative needs advice after a scam or on everyday problems; Age Scotland, Age Cymru and Age NI cover other nations.
Call 0800 678 1602 (8am to 7pm, 365 days a year) Website
Covers England. Free.
Refuge Tech Safety
Refuge's guides to securing phones, accounts, location settings and smart devices against an abuser, plus help with economic abuse.
Use it when: You think an abuser is tracking your phone, reading your accounts or using technology to control you.
Call 0808 2000 247 (National Domestic Abuse Helpline, 24 hours) Website
Covers the whole UK. Free.
Prepare what to say
Most of these organisations need you to report it yourself. Answer what you can and Dupath will write a short, clear statement for you to copy into their form. Nothing you type here is kept.
Dupath is not part of the police or any of these organisations, and does not report on your behalf.